Natalie West takes owners step by step through the correct grooming techniques for Maltese-Shih Tzu cross, Miniature Poodle, Bichon Frise, West Highland Terrier, Shih Tzu and Miniature Schnauzer breeds.

“We take people through nail clipping, rough clip and there is a whole series on brushing, combing and bathing and drying”. West said. "We get dogs coming in with big circles out of their coats, or injuries from scissors or the wrong technique and it’s nice to be able to give people a guide to do their own dogs”.